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Frequently Asked Questions

for student volunteers

What is this initiative? 
We are health professions students (medicine, pharmacy, physician assistant, physical therapy, etc.)
who want to help health care providers in the Dallas-Fort Worth metroplex with temporary urgent
household needs while they perform essential clinical duties during COVID-19.


Who is organizing? 
We are a group of medical students from the University of North Texas Health Science Center
(UNTHSC) looking for ways to help our community. However, this is NOT an official University
activity.


Will I be monetarily compensated for my time?
No, this program is voluntary and compensation is not to be expected, as we want to lessen the
burden on those in the front lines of healthcare in the setting of COVID-19. 


What if I get paired with a family and the hours are too much for me to handle at this
moment? 

We have intentionally placed you in pods of 3-5 students to serve 1 healthcare family in order to
minimize the burden on each student. However, if you are facing difficulties or requests that are
beyond your scope, please reach out to the student coordinators at dfwcovidsitters@gmail.com and
we will work with you and the family to either come up with a plan that works for everyone, or repair
you. We value your health and well-being at the utmost. 


What will the pairings look like? 
As we expect the time needs of families to be larger than any individual student could/should
manage on their own, we hope to create small “pods” of 3-5 students that will work together to fill the
scheduling needs of 1 healthcare family in your geographic area. After you and families fill out the
intake form, we will work to create these groups based on matching characteristics and location and
will send an introduction email to the family and the student group. We are asking the families to
send their need weekly. We will post/send their need weekly. It will then be the responsibility of the
students to coordinate to best cover the requested shifts for their family OR to email
dfwcovidsitters@gmail.com to let us know that you are unable to provide coverage so that we can
make other arrangements. 


What is the time commitment needed?
Any time you are able to contribute is incredibly appreciated. There is no minimum or maximum time
limits for volunteering. Our families will surely appreciate any and all help that you can provide them.
With this being said, please remember to take care of yourself during this time!

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